Covisint's challenge was unique in that its need for market research did not tie directly to a product launch or new service offering. Rather, company representatives found themselves regularly running into hospital executives that didn't know much about the cloud, didn't trust it and were often dead-set against it due to misconceptions and preconceived notions.
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Jackson Healthcare, 4th largest healthcare staffing company in the U.S., uses Billian's hospital database for its staffing and hospital sales prospects needs
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"As a leader in healthcare documentation solutions, we understand the value of timely access to information. From people to equipment to applications and vendors, Billian's HealthDATA delivers the critical information we need about our prospects. Billian gets us in touch with the right people at the hospital, and we have a much better understanding of opportunities before we walk through the door. The Portal is a key component of our sales arsenal."
- Jack Spence, Director of Sales, T-System Inc.
"After reviewing Billian's HealthDATA comprehensive solutions, we found they were able to provide us with complete coverage of the healthcare continuum. Billian's HealthDATA had the ability to provide us with customized reporting with accurate data that was necessary to produce marketing campaigns to specific contacts. The value of the solutions has proven itself by the quality of the data and the effective cost-structure."
- Brian Graves, global practice leader of healthcare at Kronos Incorporated
"Selecting Billian's HealthDATA was a great move for us; the quality of the information was there for our sales and marketing efforts and the cost savings were significant in comparison to our former vendor. We appreciate Billian's ability to work with us on custom analysis, as well as actively accepting and implementing recommendations on how to enhance their solutions from a customer's perspective. We leveraged the database this year to build our Provider business plan in terms of market segmentation, understanding specific target customers' financial metrics and the related resource focus of our sales and marketing team. Mede has been with BHD for three years and we have been very impressed with the customer-centric approach BHD leverages to meet our needs."
- Sal DeTrane, Chief Administrative Officer of MedeFinance
"After careful evaluation Craneware has chosen Billian's Hospital IT Data Solution to populate our CRM and assist the sales and marketing teams with locating key prospects for our healthcare financial software solutions."
- Derek Paterson, COO of Craneware