The Billian's HealthDATA IT Advisory Board Is Taking Off
Lisa Reichard, RN, Director of Business Development
April 5, 2010
The first Billian's HealthDATA Information Technology (IT) Advisory Board Meeting was a success!
The kick-off meeting was held at the Nuvox Suite at Phillips Arena on day one of the HIMSS show
here in Atlanta. The IT Advisory Board is comprised of an elite group of BHD customers from
around the globe who are driving innovation through customer collaboration. We seek their input for
strategic planning purposes to facilitate open communication between Portal customers and our
management team. The Board is a crucial source of insight into the product development needs of our
customers and HealthDATA requirements.
It was nice to take a break from the busy show to focus and brainstorm for a few hours. New
Portal products were a
highlight early in the meeting. Ideas were flowing about industry trends, strategy, data analysis,
CRM integration and evolving customer environments. There was plenty of customer engagement during
the meeting, and attendees voiced that they really enjoyed the interaction with other colleagues
regarding current trends and best practices that were working for them. Quite frankly, our
customers did most of the talking, which was fabulous! It became evident that we want to stay
progressive as a group and continue to include customer insight on an ongoing basis - not only
during meetings, but throughout the year.
What have your experiences been with advisory boards? What has worked and what has not
been helpful? Let me know via the conversation going on right now at
The
Healthcare Intelligence Hub, a collaborative forum on LinkedIn for healthcare professionals to
discuss sales intelligence solutions, share market research experience and engage with peers.
With the passing of historic healthcare reform fresh on our minds, we are all in store for
changes in the near and distant future. The BHD IT Advisory Board will provide members a haven in
which to prepare for what is ahead together, and its members are armed with the Billian's
HealthDATA Portal. So fasten your seat belts and prepare for departure. This Board is taking off!